Shipping Policy

At DashDiva LLC, we are committed to getting your new pair of women’s running shoes to you as quickly as possible. Please review our shipping policy for all the details about shipping timelines, costs, and more.

1. Shipping Methods and Delivery Time

We offer different shipping options to meet your needs. All orders are processed within 1–2 business days. Shipping times are estimated from when your order is processed, not when it is placed.

Standard Shipping: Typically takes 5–7 business days for delivery.
Expedited Shipping: Typically takes 2–3 business days for delivery.
Next-Day Shipping: Available upon request for next business day delivery.

Orders are processed Monday through Friday, excluding holidays. Shipping times may vary based on the carrier and your location.

2. Shipping Costs

Shipping fees are based on the delivery method and your location. Below are the basic rates:

Standard Shipping: [Insert flat rate or free shipping threshold].
Expedited Shipping: Additional charge based on the location.
Next-Day Shipping: Additional charge for next-day delivery.

The exact shipping cost will be calculated during checkout.

3. Order Processing

Orders are processed and shipped within 1–2 business days. Orders placed on weekends or holidays will be processed on the next available business day. Please allow extra time for processing during peak seasons.

4. Tracking Your Order

Once your order has shipped, you will receive an email notification with tracking information. You can track your order on the carrier’s website using the tracking number provided.

If you do not receive tracking information within 2 business days of shipment, please contact us at hayden@dashdiva.fun.

5. International Shipping

Currently, we only offer shipping within the United States. We hope to offer international shipping in the future, so please check back for updates.

6. Address Accuracy

Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delays, lost packages, or additional shipping fees caused by incorrect or incomplete address information.

7. Shipping Issues

If your order is delayed, lost, or damaged during transit, please contact us immediately at hayden@dashdiva.fun. We will work with the carrier to resolve any issues. For damaged items, please provide photos of the product and packaging to help expedite the process.