General Questions:

  • Q: Where is DashDiva LLC located?
    • A: We are located at 275 Broadway Ave, Alamosa, CO 81101, United States.
  • Q: What type of shoes does DashDiva LLC specialize in?
    • A: DashDiva LLC specializes in high-quality women’s running shoes, designed for comfort, performance, and style.
  • Q: What are your store hours?
    • A: [Insert Store Hours Here. e.g., Monday-Friday: 10 AM – 6 PM, Saturday: 10 AM – 4 PM, Sunday: Closed].
  • Q: How can I contact DashDiva LLC?
    • A: You can reach us by phone at +1 9122213396 or by email at hayden@dashdiva.fun.

Online Orders & Shipping:

  • Q: Does DashDiva LLC offer online shopping?
    • A: Yes! You can browse and purchase our running shoes online at dashdiva.fun.
  • Q: What are your shipping options and costs?
    • A: We offer [Insert Shipping Options Here. e.g., standard shipping, expedited shipping]. Shipping costs vary depending on your location and the shipping method selected. You can view the shipping costs during checkout.
  • Q: How long does shipping take?
    • A: Shipping times vary depending on your location and the chosen shipping method. Typically, orders are processed within [Insert Processing Time Here. e.g., 1-2 business days] and shipped within [Insert Shipping Time Here. e.g., 3-7 business days].
  • Q: Do you ship internationally?
    • A: [Insert Answer Here. e.g., Yes, we ship internationally. / No, we currently only ship within the United States.].
  • Q: How can I track my order?
    • A: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.  

Returns & Exchanges:  

  • Q: What is your return policy?
    • A: We accept returns of unworn and undamaged shoes within [Insert Return Period Here. e.g., 30 days] of purchase. Please refer to our full return policy on our website for more details.
  • Q: How do I initiate a return or exchange?
    • A: To initiate a return or exchange, please contact us at hayden@dashdiva.fun with your order number and the reason for the return or exchange.
  • Q: Who pays for return shipping?
    • A: [Insert Answer Here. e.g., Customers are responsible for return shipping costs. / We offer free return shipping for eligible items.].
  • Q: Can I exchange my shoes for a different size or style?
    • A: Yes, we offer exchanges for different sizes or styles, subject to availability. Please contact us to arrange an exchange.

Products & Sizing:

  • Q: How do I know what size to order?
    • A: We provide a detailed size chart on our website to help you find the right fit. We recommend measuring your feet and comparing them to our size chart.
  • Q: Are your running shoes designed for specific types of running?
    • A: [Insert Answer Here. e.g., Yes, we offer shoes for road running, trail running, and cross-training. / Our shoes are designed for general running and fitness activities.].
  • Q: Do you offer shoes for different foot types (e.g., pronation, supination)?
    • A: [Insert Answer Here. e.g., Yes, we offer stability shoes, neutral shoes, and motion control shoes. / We currently offer neutral running shoes.].
  • Q: How do I care for my running shoes?
    • A: We recommend cleaning your shoes with a soft brush and mild soap. Avoid machine washing or drying. Detailed care instructions can be found on our website.

Payment & Security:

  • Q: What payment methods do you accept?
    • A: We accept [Insert Payment Methods Here. e.g., major credit cards, PayPal, Apple Pay, etc.].
  • Q: Is my payment information secure?
    • A: Yes, we use secure payment gateways to protect your payment information.